1/27/2024 0 Comments Del friscos grilleSince we just ordered drinks and appetizers we decided to not make a big deal. There was no one sitting at the patio, we asked if we could sit there and were told the patio was closed but we could wait at the bar, which we decided to do.Ībout 10 minutes later the hostess sat two gentleman in the patio, which we were just told it was closed. When we arrived at 725pm and to my surprise we were told the next available table was 830pm. Some apps were advertising a 15-20 minute wait. as we would like since our son was born.īeing a Saturday and having no reservations I knew we would have to wait for a table. Well the day finally came when my wife and I could have a date night, which unfortunately does not happen as often. Moreĭel Frisco has always been for me that restaurant you drive by for years and say, “hey I should try it one day”. If you want to spend $500 on a group of six, there may be better choices. Until the food arrived I was regretting my reservation, but it turned out ok. My steak had been sitting on a warming light for a bit but was still really good. So this type of service went throughout our dinner Surprisingly enough, we did get excellent food. We said, "could we possibly see a drink menu". We told them we would like to order a drink first. When they returned and handed out menus they asked us if we wanted to put in appetizer orders. When they came over they pushed us for appetizer orders without having menus yet. We sat for about 10 minutes before a server came over. We got a table outdoors in the front patio, that had tones of leaves on it and looked like it hadn't been swept in a couple of days. to confirm outdoors, when we arrived they tried to seat us indoors. With COVID we wanted outdoor seating, called many times. Before we went, I read the reviews of others that had been and was a tad bit concerned. I always wanted to try this place out and went there last week with a party of 5+. Do yourself a favor and go across the tollway to Legacy West and the Double Eagle for a much more quality experience and similar price point. Hands down 10/10 would not recommend a visit to this location. By far the worst dining experience I have had at any types of establishment. If I were the owner of this store I would do an over haul of staffing from top to bottom and being the quality that Del Friscos stands for. Needless to say the standard of quality and attention to detail does not match the name or the price point. This isn’t the first bad experience we’ve had at this location with service, timeliness or quality. We spent 3-1/2 hours at the restaurant and have nothing positive to say. Almost 30 minutes for a beverage to hit the table, over 90 minutes for food and another 30 to process payment. Followed by the absolute atrocious handling of our group and reservation we received by far the slowest service we have ever had at any type of casual or fine dining restaurant. At the time we eventually were seated our group was separated into a table of 12 and a booth of 4 across the restaurant. My entire party was there before 8pm but due to unprofessionalism or staffing or whatever the case may be we were not seated until almost 9pm. I scheduled a reservation with this location almost a month ago and called to confirm the day before. I wish there were an option for zero stars so I could display the full reality of our experience.
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